This Cancellation Policy explains how order cancellations are handled for Agathiyarpuregreen purchases, including oils, rice products, and other grocery items.
Before dispatch: You may request cancellation before the order is packed or dispatched. If the order has not moved for shipping, we will cancel it and process the eligible refund.
After dispatch: Once an order has been shipped, cancellation may not be possible. In such cases, the order may need to be received first and handled under our Refund Policy where applicable.
Perishable or consumable goods: Since food and grocery products require careful handling, cancellation requests are reviewed based on order status and product condition.
Failed delivery: If delivery fails because of an incorrect address, unavailable customer, or refusal to accept the parcel, cancellation or refund may be subject to shipping and handling deductions.
Out-of-stock orders: If an item becomes unavailable after your order is placed, Agathiyarpuregreen may cancel the affected item or order and process the applicable refund.
How to cancel: Contact us as early as possible with your order number and registered contact details.
Confirmation: A cancellation is confirmed only after Agathiyarpuregreen verifies the order status and sends confirmation.