At Agathiyarpuregreen, we take care to supply quality oils, rice products, and grocery items. Refunds are handled fairly based on the condition of the product and the issue reported.

Eligible refund cases: A refund may be considered if you receive a wrong product, a damaged product, a leaked oil pack, an expired product, or an order that cannot be fulfilled by us.

Reporting timeline: Please report any issue as soon as possible after delivery and share your order details, photos or video of the product, and packaging where applicable.

Food and grocery items: Because our products are consumable goods, opened or used items are normally not eligible for refund unless the issue is related to quality, damage, or an error from our side.

Refund method: Approved refunds will usually be processed to the original payment method or another agreed method. Bank or payment gateway timelines may vary.

Non-refundable cases: Refunds may not be available for incorrect address details, customer unavailability, product preference changes after delivery, or items damaged after delivery.

Review: Agathiyarpuregreen may review each case before confirming whether a refund, replacement, or store credit is appropriate.

Contact: For refund support, please contact us with your order number and issue details.